Impact

What we're building towards

The Human Part is new. This page will grow as the programme does. For now, here's what we know, and what we're aiming for.

Hospital partners
Trained volunteers
Patient visits
Volunteering hours

Why this matters

The evidence for what we're doing

Patient loneliness isn't a secondary concern. The Campaign to End Loneliness found that social isolation in hospital is linked to longer stays, higher rates of delirium, greater risk of readmission, and worse mental health outcomes on discharge. A 2015 study in Perspectives in Public Health found that loneliness is associated with a 26% increase in mortality risk.

The NHS Long Term Plan recognises social prescribing and human connection as genuine health interventions, not luxuries. But recognition isn't the same as capacity. The structural reality of ward life, stretched nursing teams, short consultations, rapid patient turnover, leaves a gap that well-intentioned guidelines cannot fill on their own.

Volunteer companionship programmes have been shown to reduce patient anxiety, shorten perceived wait times, and improve overall experience scores. They also provide something harder to measure but just as real: dignity. The feeling of being a person and not just a case.

That's what The Human Part is here to deliver. The numbers on this page will tell that story as we grow.

"Perhaps hospitals could have volunteers whose only role is to talk to patients, just being there for human connection."

Eshan Sheikh, Founder, The Human Part CIC

How we measure whether it's working

We take reporting seriously, for our NHS partners and for ourselves.

Hours on ward
Total volunteering hours logged across all sites. Each hour is time a patient spent with another person, rather than alone.
Patients visited
The number of individual patients seen across all volunteer sessions. Not impressions. Actual people.
Patient feedback
Short qualitative feedback collected at the ward level. We want to know what patients actually experienced, not just that a session happened.
Volunteer retention
The proportion of volunteers who are still active after three months. Consistency matters to patients, and retention reflects programme quality.
Trust partnerships
The number of NHS trusts running an active programme with us. Growth here reflects both demand and our ability to deliver reliably.
Sixth form outcomes
How many sixth form volunteers went on to reference their time with us in a UCAS application or interview. Their progression is part of our mission.

Be part of it

Help us build the numbers on this page

Every volunteer, every NHS trust, and every patient visit moves these figures. If you want to be part of that, there's a place for you here.

Volunteer with us NHS partnerships